Exceptional staff, exceptional dining, where we experienced remarkable kindness as they walked us to our restaurant and even ran into busy traffic to secure a cab for us. The location was superb with free wi-fi in public areas.

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perfect base for exploring the vibrant heart of new york city

During my recent stay, I found the hotel to be just steps from Times Square and only a short stroll to Central Park, making it a fantastic spot for anyone who loves to walk and take in the sights. the cozy lobby and comfortable room created a welcoming atmosphere after a busy day of exploring iconic landmarks.

Do recommend for a quick trip

Amazing decor, amazing food, with the delightful aroma welcoming you in the lower lobby and a fantastic in-house restaurant offering several delicious meals throughout our stay.

This place is a culinary dream! The Garden Restaurant serves up flavors that bring the city to life, and the Aroma 360 scent in the lobby? Divine! Big shoutout to the staff—they went above and beyond, especially the accommodating housekeeping girl. Can't beat the vibe around Times Square!

I loved the hotel, but the room was a bit snug for two peeps for multiple nights. Plus, the doormen's all-black getup had me wondering who was who when I first arrived. It’s a fresh twist, but you could miss that iconic hotel vibe at first glance.

The location is unbeatable for business travel, being in the heart of Times Square. The room was beautifully decorated and clean, offering a comfortable workspace. The staff were exceptionally friendly and accommodating, ensuring all my needs were met during my stay. Additionally, the dining options in the hotel provided a diverse menu that complemented my busy schedule.

While the ambiance is vibrant, the external noise can be disruptive at night.

We had an amazing time exploring the Paradise Club, which is like NYC's nightlife playground! It was a perfect spot for live performances, and we enjoyed a pre-theatre dinner with our adult kids. The central location made hopping around the city so easy and fun.

My kids wished the hotel had a more family-friendly dining menu.

The corner room on the 39th floor had an unbeatable view and incredible decor. The cleaning was top-notch, and the minibar was well-stocked. Also, the luxurious atmosphere made for a perfect getaway.

Felt like home, no reason to complain.

The king room with city view was clean and well-maintained. However, there was significant noise from outside, even on the higher floors. The resort fee felt unnecessary, especially if you don't plan to use the dining facilities often.

Great staff made my daughter's birthday special, but rooms are small for NYC.

This place suits me perfectly, offering free wi-fi, a fantastic bar/lounge, and great 24-hour reception. The staff once assisted me with a late departure, which I really appreciated. I highly recommend it for a comfortable stay!

Perfect little escape in the heart of the city

The King Room with City View had super comfy bedding. It featured air conditioning, a private bathroom with free toiletries, a flat-screen TV, and a minibar. The staff were incredibly helpful, especially when I had an issue with noise outside. The spa facilities were really relaxing after a day out.

I had a great experience with the staff during my stay. The cleanliness of the room made my week enjoyable. Being away from Italy, I appreciated the warm welcome from everyone.

I expected better soundproofing from a new place. The location was busy and the entrance was not pleasant to navigate.

The view from our high floor room was stunning, but noise kept us awake at night.

Staying in a well-designed Queen Room was a highlight, featuring comfort and cleanliness. The exceptional location allowed easy access to attractions, while the in-room cable TV and Netflix added a nice touch. However, the noise level from nearby activities was noticeable at times, and the overall dining options could have been improved beyond just breakfast. Still, the staff was friendly and helpful with directions.